Reference

How jarum76 Handles Your Personal Information

Your account data, transaction records and device activity are handled with clear purpose — collected only for what the platform needs to function, never sold or shared without a lawful reason.

Account data protectionDANA, OVO, GoPay transaction recordsCookie and device usage clarityYour right to request data changesIndonesia-region data handling
jarum76 How jarum76 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Account Privacy Request Submit a data access, correction or deletion request directly through your account settings page. We review each request and respond with the outcome and any next steps.
Indonesia Support Team Our Indonesia support team handles privacy queries alongside account and wallet questions. Reach out via the live chat channel available inside your logged-in account dashboard.
Email Data Request For formal written requests about how your data is stored or used — including DANA, OVO or GoPay transaction records — send to our support email address listed in the account help section.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Cookie Usage

We use cookies to keep your session active across browser tabs and to remember your preferred language and wallet choice. You can manage cookie preferences through your browser settings at any time without losing your account.

Account Security Measures

Login sessions are protected with OTP verification sent to your registered contact. If we detect a sign-in from an unrecognised device, the session is flagged and you are asked to re-verify before proceeding.

Data Retention

Account and transaction data is retained for as long as your account remains active and for a period after closure as required by applicable regulation. You may request early deletion where local law permits it.

Who Can Access Your Data

Internal access to your personal data is limited to teams that need it — account operations, fraud review and payment reconciliation. No external party receives your data unless required to process your DANA, OVO or GoPay transaction.

Questions About Your Privacy on jarum76

Real questions about how your data is handled — answered straight from how the platform actually works, not generic policy language.

We collect your name, contact details and login credentials at registration. Device type and IP address are logged during sessions to protect your account from unauthorised access.

Only the transaction reference and wallet identifier are stored for reconciliation. Your full e-wallet PIN and password are never collected or held by jarum76 at any point.

Yes. Submit a data access request through your account settings or via our support email. We will compile and send you the relevant records within a reasonable timeframe.

Use the privacy request form in account settings or contact the Indonesia support team via live chat. Deletion requests are processed where permitted under applicable local law.

Data is shared only with payment processors — DANA, OVO, GoPay — strictly to complete your transaction. We do not sell personal data or share it with unrelated third parties.

Data is kept for a period after account closure as required by applicable regulation. You can request earlier deletion where local law allows it, through our support team.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.